Privacy Policy
Last updated: September 2, 2026
This Privacy Policy describes how Chenani Law ("we", "us", or "our") collects, uses, and protects your personal information when you visit chenanilaw.com or contact us through our website. We are committed to protecting your privacy and handling your information in accordance with applicable Canadian privacy laws.
1. Information We Collect
When you use the contact form on our website, we collect the information you voluntarily provide, including your name, email address, phone number, and the content of your message. We use this information solely to respond to your inquiry and provide legal services you request.
We also collect limited technical information automatically when you visit our website, such as pages visited, approximate location (city level), browser type, and visit duration, through Google Analytics 4. This information is used only to understand how visitors use our site and to improve it.
2. How We Use Your Information
We use the information we collect to: respond to your inquiries and requests for consultation; provide legal services; communicate with you about your matter; send service-related communications; and improve our website. We do not use your information for any other purposes without your consent.
3. Email Communications
Messages submitted through our contact form are delivered to our office email using the Brevo email service. Brevo acts as a service provider (data processor) and handles your message content only for the purpose of delivering it to us. You can review Brevo's privacy practices at brevo.com/privacy-policy.
4. Google Analytics
Our website uses Google Analytics 4 to collect anonymized usage statistics, such as which pages are visited and for how long. This data helps us understand and improve our website. Google Analytics does not identify you by name, and we do not use it to track individuals across sites. You can opt out of Google Analytics by installing Google's opt-out browser add-on.
5. Google reCAPTCHA
The contact form on our website is protected by Google reCAPTCHA Enterprise to prevent spam and abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service. reCAPTCHA may collect hardware and software information (such as device and application data) and send it to Google for risk analysis.
6. Cookies
Our website may use essential cookies and similar technologies required for the website to function properly, as well as cookies associated with Google Analytics. You can control or delete cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.
7. Data Retention
We retain personal information submitted through our website only for as long as necessary to respond to your inquiry, provide requested legal services, comply with our legal and professional obligations (including law society record-keeping requirements), and resolve disputes. Inquiry messages that do not become client matters are deleted when they are no longer needed.
8. Sharing of Information
We do not sell, rent, or trade your personal information. We share information only with the service providers described in this policy (Brevo for email delivery, Google for analytics and reCAPTCHA), and where required by law or to protect our legal rights. Solicitor-client information is handled in accordance with our professional obligations.
9. Your Rights
You may request access to the personal information we hold about you, ask for corrections, or request that we delete information we no longer require, subject to legal and professional retention obligations. To exercise these rights, please contact us using the details below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be posted on this page with the date of the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Chenani Law
100-30 Fulton Way, Unit 8, Office 32
Richmond Hill, ON L4B 1E6
Phone: (647) 459-5655
Email: saba@chenanilaw.com